P3DP Supports Introduction of e-Government Services Through PPPs

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Interest in e-Government has been growing in Ukraine as national, regional and municipal governments seek better ways to deliver government services. The e-Governance model, however, requires financing, new technology, and both technical and management skills. Not all government bodies have the tools and capabilities to implement e-Government on their own.

One solution is for the private sector to develop and provide these services in partnership with government through public-private partnerships (PPPs). A well-structured PPP transaction can lead to a win-win solution whereby the private sector finances and operates an e-Government system under a long-term agreement. Government provides oversight to ensure effective delivery of services. The public benefits by having more constructive and transparent engagement with the public sector and receiving higher quality services.

In February 2015, USAID’s Public-Private Partnership Development Program (P3DP) partnered with Ukraine’s State Agency on e-Government to introduce concepts and methods in how to engage the private sector to improve public services through e-Government. On the first day, P3DP’s e-Government expert, Emilio Bugli Innocenti, explained how PPP mechanisms and approaches could be applied to e-Government in Ukraine, providing examples from other countries in Central and Eastern Europe. This was followed by a two-day practical workshop for government representatives from the national, regional and municipal agencies tasked with introducing various e-Government services in Ukraine. They learned about best practices of other countries to attract the private sector, improve effectiveness and efficiency of services, and introduce new levels of government transparency.

The PPP in e-Government Guide, which provides an overview and rationale of e-Government, information about the role and function of PPPs in e-Government, and cases studies, was disseminated at the workshop. It can be downloaded here in English and Ukrainian.